
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Broom Cottage Veterinary Surgery, located in Wilmslow, boasts a commendable reputation with a 4.6-star rating from 85 reviews, reflecting a generally high level of customer satisfaction. As a veterinary nurse training facility, the clinic is known for its professional service and knowledgeable staff.
Among the reviews, a predominant sentiment of satisfaction emerges, especially regarding the compassionate care provided to pets. One reviewer, Nick, praised the clinic for swiftly addressing a skin condition affecting his cat, appreciating the vet's friendliness and clear communication. Michelle Devereux also highlighted the thoroughness and gentle approach of Mairead, a vet at the clinic, noting the exceptional service provided to her dog, Ambrose. Jenny echoed these positive sentiments, appreciating the staff's patience and dedication in caring for her ailing cat, Ico.
However, a contrasting perspective is provided by Stacey Rowley, who expressed dissatisfaction with the clinic's focus on revenue over care. She recounted a negative experience involving a newer vet, which led her to switch clinics. Her concerns about the push for dental procedures and the handling of her pet’s ear infection reflect an area where the clinic might need improvement.
Overall, Broom Cottage Veterinary Surgery is highly regarded by many for its warm, friendly environment and competent care, though it may benefit from addressing concerns about service consistency to maintain its strong reputation. The clinic does not provide transparent pricing on its website, but its general approach seems to prioritize thorough care and client communication.
Veterinary nurse training provided
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