Laurels Veterinary Surgery, located in Runcorn, is a well-regarded clinic offering a variety of veterinary services with a focus on nurturing a caring environment for both pets and their owners. This clinic doubles as a Veterinary Nurse Training facility, showcasing its commitment to education and advancement in veterinary care.

With an overall rating of 4.2 stars from 254 reviews on Google Maps, Laurels Veterinary Surgery has a strong reputation in the community. Reviewers frequently praise the friendly and efficient staff, with particular commendations for individuals such as Vet Jane, Vet Rebecca, and vet nurse Caron, who are noted for their compassionate care and professionalism. Reception staff, including Karen, Anna, and Jack, are also highlighted for their helpful and personable service.

While the majority of feedback is positive, emphasizing the clinic’s dedication to pet care and customer service, there are occasional criticisms. One reviewer expressed disappointment over the inability to secure an at-home euthanasia service at a competitive price, indicating a potential area for improvement in service offerings.

The clinic is noted for its continuous improvements and investments in its facilities and staff, which have cultivated a loyal clientele. Clients appreciate the personalized care, with some sharing stories of thoughtful gestures such as receiving sympathy cards after the loss of a pet.

Overall, Laurels Veterinary Surgery is highly recommended for its professional and empathetic approach to veterinary care, although potential clients might consider inquiring about specific services and pricing.