
Generated from publicly available data sources; may not fully represent the broader set of reviews.
ChesterGates Veterinary Specialists, also operating as MiNightVet Chester, is located in Chester and serves as both a veterinary practice and a training facility for veterinary nurses. The clinic provides 24-hour service, catering to emergency and routine veterinary needs. The clinic's Google Maps rating stands at 3.8 stars from 28 reviews, suggesting a mixed reception from clients.
The written reviews reveal a polarized experience among clients. Positive feedback highlights the clinic's responsive and caring service during emergencies. For instance, Emma Green praised the quick and compassionate care her puppy received, emphasizing the staff's attentiveness and effective communication. Similarly, Stephen Roberts commended the clinic for their successful emergency surgery on his pet and their assistance with insurance paperwork, reflecting a high level of customer service and expertise.
Conversely, negative reviews point to significant dissatisfaction with diagnostic accuracy and client communication. Erin Kelly shared a tragic experience with her bunny, criticizing the clinic's inadequate examination and follow-up, leading to her pet's death. Jason Dutton's review also detailed a misdiagnosis, resulting in the loss of his dog shortly after being assured by the clinic that it was a minor issue.
Despite these mixed accounts, some testimonials reflect the clinic's willingness to extend help in challenging circumstances, as noted by Maria Pritchard when they assisted with her injured cockatiel.
In summary, while ChesterGates Veterinary Specialists has demonstrated capabilities in handling emergencies and providing thorough care, there are concerns regarding diagnostic accuracy and communication, which have led to varied client experiences.
Veterinary nurse training provided
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